Terms of Service
Last updated November 13, 2026
These terms are an agreement between you and Mountain Street Management LLC (“we”) for your use of NorthKeep Suite. By using the service you agree to them.
The service
NorthKeep Suite provides calculators and document generators. The free side of each tool can be used without an account. Paid features such as downloads, saving and sharing need an account and a purchase.
Estimates and templates, not professional advice
The tools produce estimates and templates from the information you enter. They are not legal, tax, accounting, financial, real-estate or engineering advice, and documents from the policy generator are templates that do not by themselves make a business compliant with any law. Check results that matter with a qualified professional before relying on them. You are responsible for the accuracy of what you enter and for how you use the results.
Prices and payment
- Single tool: $15, paid once, unlocks that tool’s paid features for as long as the service operates.
- All-Access: $29 per month, billed in advance and renewed automatically until you cancel.
- Payments are processed by Stripe. Prices exclude any taxes that apply.
Cancelling and refunds
- You can cancel All-Access at any time from your dashboard. You keep access until the end of the period already paid for.
- A one-time unlock is refunded on request within 14 days of purchase. A refund removes the unlock.
- An All-Access monthly charge is refunded on request within 14 days of that charge. A refund ends All-Access straight away.
- Tools you bought outright stay unlocked if you later cancel All-Access.
Your account and your content
Keep your password private and tell us if you think your account has been misused. What you create and save is yours. You give us permission to store and display it only so we can provide the service to you.
Acceptable use
- Do not use the service to break the law, send spam, or collect personal information without a lawful basis.
- Do not attempt to break, overload or gain unauthorized access to the service.
- Do not resell or share paid access.
Availability and changes
We work to keep the service available but do not promise it will be uninterrupted. We may change or retire features. If we retire a tool you paid for within 14 days of your purchase, we will refund it.
Warranty and liability
The service is provided “as is”. To the extent the law allows, we disclaim implied warranties, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be waived.
Changes to these terms
If we change these terms in a way that matters, we will update the date above and tell account holders by email.
Contact
Mountain Street Management LLC, northkeepsolutions@gmail.com